isolved Privacy Policy

Policy Overview

isolved HCM LLC (“isolved”, “we”, “us” or “our”) respects your privacy and is committed to complying with this privacy policy (“Privacy Policy”), which describes what information we collect about you, how we collect it, how we use it, with whom we may share it and what choices you have regarding our use of your information.

This Privacy Policy applies to information collected on our website www.isolvedhcm.com (the “Website”).

isolved is an HR and benefits administrator in the United States, and this Website is intended for use by representatives of our business customers and potential customers, representatives of the businesses that license or are interested in licensing our technology, and their and our employees within the United States. The Website is not intended for use by consumers for personal, family and household purposes.

All references to “you” and “your” in this Privacy Policy refers to the individual representatives of such business entities, and the employees whose data is collected through the Website.

Changes to our Privacy Policy

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the effective date located at the bottom of this Privacy Policy. All updates to this Privacy Policy are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website.

We reserve the right to make any changes to this Privacy Policy at any time. The version of this Privacy Policy posted the Website on each respective date you visit the Website will be the Privacy Policy applicable to your access and use of the Website on that date. Our electronically or otherwise properly stored copy of this Privacy Policy will be deemed to be the true, complete, valid, and authentic copy of the version of this Privacy Policy in force on each respective date you visited the Website. This Privacy Policy is our notice to you, and does not constitute a contract between you and us.

Information We Collect on our Website

We may collect certain information from or about you in connection with your use of, or your submissions to, the Website, as described in this Privacy Policy (collectively, the “Collected Information”). Collected Information includes, without limitation, any information that may be used to identify an individual, including, but not limited to, a first and last name, a physical address, business name, a phone number, an email address, employer name, and employer information (i.e., employer address and other identifying information), and passively collected information, such as cookie data, as described below. In order to continuously improve our service and tailor our subsequent communications to you, we may also ask you to provide us with additional information regarding your demographics, comments, professional interests, and contact preferences.

Cookies and Usage Reports

By placing a small file known as a “cookie” on your computer (or other device), isolved's and its third-party service providers' servers passively gather information about all visitors' use of the Website as permitted by applicable law, including for statistics collection and analysis, Website optimization, analytics (as described below), market research, and maintenance of user login information.

The information that we and our third-party service providers track with cookies includes, but is not limited to, the type of browser (such as Google Chrome or Internet Explorer) and Internet-connected devices being used to access the Website, your Internet protocol (“IP”) address, your home domain or Internet service provider, your referrer URL (which is the URL for the website that you were viewing prior to visiting the Website), how you were directed to the Website, which specific pages you access on the Website, how long you view each page, the time and date you access our Website and the total number of visitors to the Website and any portions thereof.

We, and our third-party service providers, may use the information collected from cookies or similar files on your computer for security purposes (such as authentication), to facilitate site navigation and to personalize your experience while visiting the Website. This data helps us and our third-party service providers improve our respective product and services.

Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Website (or some portion thereof) and its capabilities, or cause some features of the Website to function improperly or more slowly.

Google Analytics and Web Beacons

We use Google Analytics, a web analysis service provided by Google, together with other analytics services in order to better understand your use of the Website and how we can improve it. Google Analytics collects information such as how often users visit a website, what pages you visit when you do so, and what other websites you used prior to coming to such website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your name or other directly identifying information. We do not combine the information collected through the use of Google Analytics with your personal information. Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google Analytics uses its cookie(s) and the information Google Analytics collects to track your online activities over time and across different websites when you use our Website, and other websites. Google's ability to use and share information collected by Google Analytics about your visits to the Website is governed by the Google Analytics Terms of Service and the Google Privacy Policy. Google utilizes the data collected to track and examine the use of the Website, to prepare reports on its activities, and share them with other Google services. To more fully understand how Google may use the data it collects on the Website, please review “How Google Uses Information from Sites or Apps That Use Our Services” (located here). Other analytics services used on the Website include those offered by HubSpot.

Correspondence

We appreciate your questions and comments about the Website and welcome your messages at our Contact page, which you can find at www.isolvedhcm.com/contact. If you correspond with isolved through the Website or via email, the Collected Information may include the content of, and metadata regarding, any correspondence you may have with us. We may share your messages with those within our organization who are most capable of addressing the issues contained in your message. We may archive your message for a certain period of time or discard it.

Opting Out of Promotional Correspondence

We may send you emails with promotional offers or information. If you would no longer like to receive information, newsletters or other promotional messages from us, please click the link at the bottom of any such email you receive from us and follow the unsubscribe instructions, or alternatively you may contact us at www.isolvedhcm.com/contact to request that your email address is removed from our newsletter or other promotional or marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.

Online Account Management

If you elected to subscribe to any online services provided via the Website, including the ability to access any password-protected areas of the Website, you may be required to submit personal information for the purpose of verifying your identity and your authority to manage the account. This information will be used exclusively by isolved, our agents, suppliers, and third-party service providers for internal use and to respond to your service requests.

How We Use the Information That We Collect

isolved and our third-party services providers collect and use the Collected Information to operate the Website and deliver the services provided through our Website, including to provide certain services and improve the user experience, address Website integrity and security issues, and conduct research and analysis to maintain, protect, develop, and improve the Website, and use any information submitted by users as described below or elsewhere in this Privacy Policy.

We may send you information that you request from us, promotional materials regarding isolved or any third-party entity or individual affiliated with isolved, and any other communication for any other legitimate and lawful business purposes.

Additionally, we may retain and use certain Collected Information to facilitate and otherwise address certain inquiries or requests regarding our services or the Website, or respond to your questions or requests for information about or from isolved.

We may also use Collected Information as necessary to ensure compliance with any isolved policies and any applicable law, regulation, or order.

With Whom We Share Information That We Collect

In addition to the uses described elsewhere in this Privacy Policy, we may add Collected Information to our database.

isolved may use and disclose certain aggregated, anonymized information, such as Website usage data, to our trusted business partners. Such information may also be shared with other users or the general public for advertising, informational, or comparison purposes.

We may also disclose Collected Information if we become subject to a subpoena or court order, or if we are otherwise legally required to disclose information. We may also use and disclose Collected Information as required or permitted by applicable law, including to establish or exercise our legal rights, to enforce the Terms of Use, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.

As isolved grows and develops its business, it is possible that its corporate structure or organization might change or that it might merge or otherwise combine with, or that it or portions of its business might be acquired by, another company. In any such transactions, customer and Website information generally is, and should be expected to be, one of the transferred business assets. Also, if any bankruptcy, liquidation, or reorganization proceeding is brought by or against us, your information may be considered a company asset that may be sold or transferred to third parties.

Job Applicants

Any personal information you provide us when applying for a career position with us will be used solely to consider and act upon your application. We may retain your personal information for a period of time, but only for as long as necessary for such purposes. We may disclose your personal information to our agents for the purpose of evaluating your qualifications for the particular position you applied for, or other available positions. We may also disclose your personal information to third parties hired by us to collect, maintain, and analyze candidates for career positions.

Sweepstakes, Promotions, Contests & Surveys

You may wish to participate in certain online polls, surveys, contests, sweepstakes, and other promotions that may be offered on or through the Website. Participation and disclosure of personal and contact information required to enter is voluntary. We may use such information to administer the polls, surveys, contests, sweepstakes, and other promotions, share information with our trusted service providers, and communicate with you and others whose contact information you provide to us.

Your Choices

When submitting information, corresponding, making requests for information, and otherwise interacting with isolved and its representatives through or in connection with the Website, please take care to share only such information as is needed or that you believe is appropriate.

Please see the Opting Out of Promotional Correspondence section above with respect to how to opt out of our emails with promotional offers or information. If you have created an online account, you may also change your correspondence preferences by logging into your account. You may disable your online account access at any time; however, this will not necessarily result in the deletion of any Collected Information.

How We Protect Your Information

isolved takes commercially reasonable measures to secure and protect information transmitted via or stored on the Website and our related systems. Nevertheless, no security system is impenetrable. We cannot guarantee that information that users of the Website may happen to transmit or otherwise supply will be totally secure.

Linked Websites

For your convenience, some hyperlinks may be posted on the Website that link to other websites not under our control. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those sites or of any companies that we do not own or control. We do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages. We encourage you to read the privacy policy of each website that you visit. In addition, should you happen to initiate a transaction on a website to which our Website links, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked website.

User-Provided Content

Any information, communications, or material of any type or nature that you submit to the Website by posting, messaging, uploading, or otherwise (collectively, a “Submission”) is done at your own risk and without any expectation of privacy. We cannot control the actions of other users of the Website and we are therefore not responsible for any Submissions contained on the Website.

Additionally, when accessing our blog or any interactive or social feature on the Website, please be aware that these areas may allow you to post and share with other users, certain messages, content, or other information. Please refrain from posting any personal information in such forums. Your use of these portions of our Website is solely at your own risk.

Social Media Platform and Websites

Any of your Submission to any of our pages on a social media platform, including those social media platforms for which links are provided on our Website, is done at your own risk and without any expectation of privacy. We cannot control the actions of other users of a social media platform, and of the social media platform operators, and we are therefore not responsible for any Submissions or other content contained on a social media platform. The privacy policy and terms and conditions (or equivalent documents) posted on each social media platform governs your access to and use of each such social media platform.

Children

The Website is intended for a general audience and is not intended for use or view by children under 13 years of age without parental consent, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13.

Inapplicability of GPDR, and Visiting the Website From Outside the United States

isolved is not subject to the GDPR. isolved does not have offices in and is not otherwise established in the European Union or Great Britain. The Website is not intended for use within the European Union or the United Kingdom, or other jurisdictions outside the United States, and we do not offer goods or services to persons in the European Union or the United Kingdom, nor do we monitor the behavior of persons in the European Union or the United Kingdom.

If you are visiting the Website, or any part thereof, from outside of the United States, please be aware that your information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy, as described in this Privacy Policy. By using any portion of the Website, you understand and consent to the transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy.

Do Not Track Requests

Certain state laws require that we indicate whether we honor “Do Not Track” settings in your internet browser concerning targeted advertising. We adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests.

Contact

If you have any questions or suggestions about the Website, isolved, our services, or our privacy practices, please contact us at www.isolvedhcm.com/contact.

This Privacy Policy is effective as of March 24, 2021.